A Walk Through West Music Stores

We would like to invite you to join us in-store so that we can assist you with your musical needs.

What You Can Expect

We always strive to create a great and safe shopping experience for you. As you prepare to visit we wanted to share what you can expect when visiting your local store.

• Our stores are cleaned with sanitizing and disinfecting products throughout the day.
• Hand sanitizers and disinfectant wipes are available for your use.
• Social distancing is practiced throughout the store, including markers at our registers.
• We will be counting/limiting the number of customers in the store and in enclosed areas at one time based on capacity.
• All associates undergo a health screening before the start of their scheduled shift.
• All associates wear masks as well as gloves during close-contact interactions where items are exchanged.
• Instruments are handled and disinfected using industry best practices.
• For your safety and ours, we now require all customers to wear a face-covering when visiting our stores.

 

 

Contactless Curbside Pick-Up Continues

We will continue to offer Contactless Curbside Pick-Up service for all customers who are interested. To use our curbside pickup contact your local store in advance or use the online form.  Our associates will get your order together for pick-up, answer any questions, and take payment over the phone. Your order will be ready when you arrive—no need to come inside our store! All stores are open for curbside pick-up during store hours.

Private Consultation

Customers may request a private, in-store appointment with any of our associates. We are also able to provide virtual consultations as well! Schedule a private consultation.

Store Hours

We will also continue to maintain reduced store hours until further notice. Please see current store hours as we continue to adjust hours to serve you while maintaining the highest level of safety. Need assistance? We’re here! Please call us at 319-351-2000.

In-Store Lessons

We are offering a combination of in-person and virtual lessons at this time, and many of our teachers are taking new students. Learn more about music lessons.

Thank you for continuing to support your local, family-owned music store. As we continue to navigate these moments, we have been heartened to hear and share your stories where music has been making the difference. We are looking forward to reconnecting with many of you and continuing to support everyone’s journey to Play now. Play for Life.

Face Coverings

For your safety and ours, we now require each person to wear a face covering in our stores. We can provide you a mask to wear while shopping. If you prefer not to wear a face covering, we will assist you through our Curbside Pick-Up service.

Thank you for helping to promote healthy behaviors!