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Think of a West Music associate who creates lasting customer relationships, is always ready to help fellow associates in need of support, and consistently offers valuable product knowledge. Does the name John Williams come to mind?

John always has a “can do” attitude! He does a fantastic job addressing all customer questions and will find a path through any obstacle that may prevent them from achieving their musical needs and desires.

John is eager to offer support to our associates and will do everything possible to help them be successful within their West Music careers. Prior to my tenure at West Music, I personally had the opportunity to work with John Williams in a sales setting. John’s relaxed sales approach, vast product knowledge, and great sense of humor made it extremely easy for me to ask, “why would I not buy this?!”

A customer recently commented “He set aside some parts that came into the West Music Cedar Rapids store for me that I found out are no longer made, but fit my very old Clavinova perfectly!” This is just one of many examples of John’s commitment to customer service.

John’s leadership and customer focus are just a few of his strengths. He is an inspiration for all of us here at West Music!

Congratulations, John, and thanks for all you do!

As told by Jim Midcalf,

Director of Regional Sales

Aaron Hansen

Aaron Hansen is an experienced K-6 General Music educator, passionate about bringing music to life through the Orff Approach. He holds both a Bachelor’s and a Master’s degree in Music Education from the University of Northern Iowa. Aaron has completed comprehensive Orff Teacher Training, including three levels at the University of St. Thomas and an Orff Master Class. His dedication to the Orff method took him to the Summer International Course at the Orff Institute in Salzburg, Austria. Aaron also shares his expertise by teaching movement at various Orff Teacher Training Courses and conducting workshops for local Orff Chapters.